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Frequently Asked Questions

Below you will find the Hoʻopili Community Associations FAQs organized into the following categories: Association, Neighborhood Safety and Regulations, Community Amenities and Facilities, and Homeowner Responsibilities and Services.

Association (HCA)

01.

Is my unit considered a single-family home or is it a multi-family building?

If you live in building that contains three or more residences/dwelling units, you live in a multi-family building. If that is not the case, then you live in an attached or detached single-family home.

02.

Is my home or unit within the Hoʻopili Community Association?

Yes. All homes and units within HoÊ»opili are within the HoÊ»opili Community Association, sometimes called the “Master Association”. All Owners are members of the Ho’opili Community Association. If your home or unit is also within a condominium association, you are a member of two associations.

03.

Is my home or unit within a condominium association?

If your community is subject to a condominium property regime, you are a member of a condominium association. A condominium association is “under” the HoÊ»opili Community Association. Units in multi-family buildings are most often within a condominium association. Single-family homes are usually not within a condominium association, but may be. Please check the community documents associated with your home.

04.

Where can I get a copy of my monthly HOA statement?

Please email your property manager. Find their contact info HERE. Please include your full name and address in the email.

Neighborhood Safety and Regulations

Stay updated on the latest community news, events, and happenings at Ho‘opili. Our goal is to create a vibrant and engaged community where residents can connect, share, and participate in various activities. From neighborhood gatherings to volunteer opportunities, there's always something exciting happening in Ho'opili.

05.

Who and what is the Hoʻopili Neighborhood Watch?

The Hoʻopili Neighborhood Watch is an independent group, organized by homeowners that communicate regularly on security and safety concerns in our neighborhood. If you would like to join the watch, please sign up HERE.

06.

Who do I contact if I have concerns about speeding and illegal parking in our Neighborhood?

Public roads fall under the jurisdiction of the City & County of Honolulu. Please contact HPD. If you see an illegally parked vehicle in a condominium association, please contact the property manager in charge of that comndominium association.

07.

Who may I contact regarding abandoned vehicles?

Please use the following link to report abandoned vehicles to HPD: Abandoned Vehicle Complaints (honolulu.gov). For vehicles abandoned on private roads or parking lots, please contact the association property manager.

08.

Who do I contact regarding illegal fireworks?

Illegal fireworks are a state-wide issue and very difficult to control. Please contact HPD if you have concerns regarding illegal fireworks. HPD has informed us that they may need to catch individuals “in the act” in order to take action.

09.

If I own a single-family home, am I responsible for trees in the planting strip between the road and the sidewalk?

The "planting strip" is a landscaped strip between a sidewalk and a roadway.  Trees within the planting strip are referred to as "Street Trees." Street Trees are required by City and County of Honolulu regulations.   If Street Trees are not maintained, the City and County of Honolulu can decline to accept the dedication of roadways, which will result in increased costs to the HoÊ»opili Community Association and its members.  To reduce the overall cost of home ownership in HoÊ»opili, extensive planning has been put into allocating responsibility for planting strip areas and Street Trees fairly and equitably.

Owners of single-family homes not within a condominium association are required to maintain landscaping in planting strips in front of or adjacent to their home along "internal" roadways.

  • An "internal" road provides direct access within a community. (Other roads, referred to as "backbone" roads, and their planting strips and Street Trees, are maintained by HCA – even if a home abuts the backbone road.)

  • Maintenance of planting strips that is required by Owners includes (i) properly and regularly watering and trimming grass; and (ii) properly and regularly watering Street Trees.

  • Owners should not trim, prune, treat, replant or replace any Street Tree. If pruning, trimming, treatment, replanting, or replacement of a Street Tree is necessary, the Owner should inform the applicable condominium association, if one exists, or otherwise, the Master Association.

  • Individual Owners will be assessed the cost to replace Street Trees for which they are responsible, except in unique circumstances.

For owners of homes within a condominium association, the condominium association will likely maintain the planting strips and Street Trees along internal roads - check your community documents.

Community Amenities and Facilities

10.

Where can I pick up/buy a FOB key?

At the SoHo Community Pool from 9am – 5pm on Monday, Wednesday, Thursday, Friday, Saturday and Sunday.

11.

Are tents and canopies allowed at community parks?

Yes. Tents and canopies must be weighted down with sandbags, weights, water barrels or stakes (no longer than 10”). Tents and canopies may not exceed 10 ft x 10 ft.

12.

Can I order porta potties to Hoʻopili community parks?

No, unless you have written permission by the Hoʻopili Community Association.

13.

Are bouncy houses/inflatables allowed in community parks?

No, unless you have written permission by the Hoʻopili Community Association.

14.

When does the pool/party room close?

Everyone needs to leave the facility by 8:30PM.

15.

Can we bring our own tables and chairs inside the pool area?

Outside chairs and tables are NOT allowed around the pool patio.

16.

How many chairs/tables do we have in the Kuapo Party Room?

Approx. 12 tables & 75 chairs.

17.

How many chairs/tables do we have at the Konane Park Pavillion?

Approx. 6 tables & 48 chairs.

18.

Is alcohol/smoking allowed at the pool facility?

Alcohol and smoking are prohibited on all common area grounds.

19.

How do I make a reservation for the party room at the pool or other common area spaces?

You can find a step by step guide here: How to Reserve Space

Homeowner Responsibilities and Services

20.

Who do I contact if I have questions about my HOA fees?

Start right here: Contact Us (hmcmgt.com) and search for your community to find out who your property manager is.

21.

Who do I need to contact for a design review (e.g. screen doors, plants and trees, fencing, solar etc.)?

Please contact the Design Review Team at Hawaiiana Management: Talea Robinson, talear@hmcmgt.com, 808-593-6360.

22.

Where can homeowners pick up their mailbox keys?

You should have received your mailbox keys at the same time you received your house keys. The Association does not carry mailbox keys.

23.

How do I dispose of bulky trash items?

Bulky trash items should either be disposed by the homeowner directly at one of the City & County Waste Drop-off Locations (Overview of locations) or schedule a pick up HERE.

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